Shipping/Returns

SHIPPING

Ships within 5 business days. Shipping cost varies depending on shipping method selected. Shipping method selected at checkout.

Delivery wait varies, depending on shipping method selected.

Printed prices on the website do not include tax and shipping.

RETURNS

30-day return policy. You have 30 days after receiving your purchase to request a return.

To be eligible for a return, your item must in the same brand new condition you received it. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at: info@presspausetolive.com

Returns will need to be sent to the following address: 7320 Reseda Blvd P.O. Box #371555 Reseda, CA 91337

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

There is no charge for a return.

You can always contact us for any return questions at: info@presspausetolive.com.

EXCHANGES

The easiest and fastest way to make sure you get the item you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

REFUNDS

We’ll notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at: info@presspausetolive.com.